1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.
2. Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
3. Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.
.......... Issued in the interest of Investors
Investor Charter – Stock Brokers, Depository & MCX Commodities
Advisory for investors
Observance of Vigilance Awareness Week from October 31, 2022 - November 06, 2022
Link for e-pledge - observance of
DETAILS OF CLIENT BANK ACCOUNTS
Step by step procedures for opening an account, filing a complaint on designated Email ID, and finding out the status of the complaint etc.
a. Detailed write up on the procedure for opening an account along with Flowchart. Click Here for KYC process flow.pdf
b. Detailed write up on procedure for filing a complaint on designated email id/ Toll-free number along with Flowchart. Provisions are to be made for sharing Ticket Number once the complaint is lodged. Click here for Process of Filling a complaint.pdf
c. Detailed write up on procedure for finding out status of the complaint basis Ticket Number etc. along with Flowchart and video if any (optional).
Risk & Disclosure, Policies & Procedures, Rights and Obligation
Segregation and Monitoring of Collateral at Client Level
This is with reference to NCL circulars NCL/CMPL/49348 dated August 20, 2021, NCL/CMPL/49640 dated September 17, 2021 and NCL/CMPL/49764 dated
September 29, 2021 on the captioned subject.
Implementation of Circular on Execution of 'Demat Debit and Pledge Instruction' (DDPI) for transfer of securities towards deliveries / settlement obligations and pledging / re-pledging of securities’ - Extension
Execution of ‘Demat Debit and Pledge Instruction’ (DDPI) for transfer of securities towards deliveries / settlement obligations and pledging / re pledging of securities - Clarification
As you are aware, under the rapidly evolving dynamics of financial markets, it is crucial for investors to remain updated and well-informed about various aspects of investing in securities market. In this connection, please find a link to the BSE Investor Protection Fund website where you will find some useful educative material in the form of text and videos, so as to become an informed investor.
We believe that an educated investor is a protected investor !!!
DISCLOSURE OF INVESTOR CHARTER FOR DEPOSITORIES AND DEPOSITORY PARTICIPANTS
CDSL Communique no. CDSL/OPS/DP/POLICY/2021/589 dated December 25, 2021.